關於接電話的日常英語口語

  口語交際是一種互動交際活動。口語交際過程中的主體凸現性必然使說話者在交流過程中涉及到情感體驗。小編精心收集了,供大家欣賞學習!

  1

  A:Jane B:Mary C:Sue

  A:Hello!

  B:Hello! Good morning.Who is that speaking?

  A:It's Jane.I'm so sorry that I made such an early phone call.

  B:It's nothing.Who do you wish to talk to?

  A:Is Sue James in?

  B:Sue!Jane wants you on the phone.

  A:Hello!Is Sue there?

  C:Yes,speaking.

  A:Oh,sorry,I'm afraid I won't attend the meeting this morning.Last night I had a sore throat and I started getting bot.

  C:Do you have a temperature?Have you taken it?

  A:No,haven't yet.

  C:Don't worry about the meeting.You'd better go to see a doctor.I wish you will soon be well.

  A:Thank you,Sue.Bye.

  B:Bye.

  2

  A:Good morning.

  B:Good morning.This is Li Gang here I'm calling from New York in America.

  A:How can I help you?

  B:I'm trying to get hold of Mr.Chen.Is he available?

  A:I'll just find out for you,sir… Hello,are you still there? Unfortunately,Mr.Chen is not available at the moment.Would

  you like me to put you through to Mr.Li?

  B:Yes,please.That's very kind of you.

  A:You're welcome.

  3

  Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

  Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

  Sally: Just a moment, please. I'll transfer you.

  Caller 1: Thank you.

  Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

  Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

  Sally: I'm sorry, he's in a meeting. May I take a message?

  Caller 2: When will he be available?

  Sally: I don't know, sir. Would you like to leave a message?

  Caller: No, that's OK. I'll call back.

  Sally: Good morning. Ms Carling's office. What can I do for you?

  Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

  Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

  Caller 3: That'll be fine. Thank you very much.

  Sally: 早上好。ABC公司,我是Sally,請問您有什麼事嗎?

  Caller 1: 是的,我是Dave Michaels,請Amy Winters聽電話。

  Sally: 請稍等。我給你轉過去。

  Caller 1: 謝謝。 Sally: 早上好。ABC公司,我是Sally,請問您找那位?

  Caller 2: 我是Lance Stevens,請你們的客戶服務部經理接電話,好嗎?

  Sally: 對不起,他在開會。要留個口信嗎?

  Caller 2: 他什麼時間方便?

  Sally: 我不知道,先生。您需要留個口信嗎?

  Caller 2: 不用了。我會再打過來的。

  Sally: 早上好,Carling女士的辦公室,我能為您做什麼嗎?

  Caller 3: 我是Marlene Casper,我要約見Carling女士,她知道我是誰。

  Sally: 請稍等,我查一下她的日程……您明天10:00可以會見Carling女士。

  Caller 3:很好。非常感謝。