客服英文簡歷範文

  客戶服務Customer Service,主要體現了一種以客戶為導向的價值觀。下面是小編給大家整理的,供大家參閱!

  篇1

  annie smith

  69 n. grant street, mid lake city, california 84301

  cell : 988 598-1331

  email:

  career objectives:to gain the position of a customer service

  billing administrator where my skills and experience will contribute towards the growth of the organization.

  core competencies:

  good knowledge of mathematics that can handle complex billing tasks

  excellent analytical and problem solving skills

  proficient in computer applications like excel, word and outlook excellent interpersonal and communication skills

  ability to handle multiple tasks and meet deadlines

  proficient in handling tasks independently as well as a part of the billing team

  ability to handle sensitive and private information in a professional manner

  educational qualifications:

  bachelor's degree in mathematics from university of california in the year xx

  work history:

  organization: cf engineering groups, california

  duration: march xx till date

  designation: customer service billing administrator

  responsible for processing the organization billing through a weekly cycle in the deltek fms database

  handles the tasks of supervising and monitoring every stage of processing invoice

  performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager

  produces invoices as well as distributes and mails the invoices to the concerned person

  handles tasks like issuing and processing billing reports responsible for data entry of time sheets, and expenses on a daily basis

  assist department in handling day-to-day functions on areas of billing

  organization: nkoi group co inc, california

  duration: january xx to february xx

  篇2

  anny smith

  d-90, 25th street

  clewiston, fl, 0510

  cell: 123 459 9784

  email:

  career profile:

  to get a position as a customer care officer where my skills of handling customers will be utilized for the growth and development of the organization.

  professional strengths:

  possess seven years of experience in customer service

  in-depth knowledge of basic operating systems

  flexible, attention to detail and ability to learn quickly possess excellent listening and responding skills

  ability to handle multiple tasks and solve customer queries efficiently

  possess good sales and customer service skills

  excellent administrative and organizational skills

  ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues

  highly initiative to manage a busy workload without close supervision

  ability to build and maintain good relationship with customer educational summary and certifications:

  bachelor's degree in english from daffodils arts college in the year 19xx

  master's degree in english language from university of xyz in the year 19xx

  certification course in communication skills from soft skills training center in the year 19xx

  professional experience:

  abc business center inc, state

  20xx till date

  customer care officer

  responsible for dealing with customer relevant queries,

  complaints and request for information on products and services assigned the tasks of recording all communications between various parties

  handled the tasks of drafting documents as requested by customer care manager

  篇3

  robin lamb

  3000 tracy street,

  los angeles, ca 90027

  telephone no: 323-660-5189

  email id: robin_lamb@

  objective :

  position as a customer service manager.

  abilities :

  8 years of customer service.

  excellent written and verbal communication skills, with an eye for detail.

  extremely productive in a high volume, high stress, environment. proficient in the use of ibm clone and mac desktops.

  highly productive in the use of office xx professional. self starter with a can do attitude.

  employment history :

  city financial, los angeles, ca , 1998 - present customer service manager

  collaborated with the product development department in

  developing new fee based products and their sales to the unbanked credit card membership base. answered an average of three hundred customer calls in a day through the call center queue. worked as a senior representative in the promise to pay department to ensure customers where given assistance in bringing their over limit and/or pass due account current performed duties in the retention department retaining customers who wanted to cancel their accounts.

  cititrust, santa monica, ca , 1994 - 1998 customer service representative

  answered inbound calls in support of customer needs. conveyed in a reassuring manner step by step instructions to resolve application issues. reviewed and issued audits on account information and processes. performed queries in multiple databases. adhered to government monetary regulations. assisted in the creation and

  development of the banks customer relationship management system. education :

  gonzaga university, spokane, wa

  b.a., business and economics, 1994